BookMD - Loyalty Program Buildout
BookMD is the #1 location for users to connect with local doctors in their area. Its platform centralizes patient doctor appointments, communication, and managing their relationships. To increase user engagement and brand loyalty, the BookMD product needed a loyalty program to grow users on the platform and refer new potential users.
Overview
Client
Industry
Project Length
BookMD
Medical
4.5 Months
Client Challenge
Our client came to us with a unique problem set - here's what we tackled:
The BookMD project needed UX, Design, and Development sprints to materialize the UI and execute the new work. The main problem was consolidating all loyalty program perks and mechanics into sensible, intuitive user experiences.
Project Media
Our Approach
Here's what our work provided for our prospective client:
Our Impact
Here's what our work provided for our prospective client:
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Relay Technologies is a product consulting firm that specializes in product development, UX & research, marketing, and on-demand tech teams.